Shipping policy
Shipping Policy
Last Updated: July 27, 2026
Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.
Order Processing
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Orders are processed within 1 business days after payment is confirmed.
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Orders are not processed or shipped on weekends or public holidays.
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During peak seasons or promotional events, processing times may be slightly longer.
Shipping Times
Estimated delivery times are:
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Domestic Orders: 2–3 business days
Please note that delivery times are estimates and may vary depending on your location, customs clearance, weather conditions, or carrier delays.
Shipping Costs
Shipping charges are calculated at checkout based on your delivery address and the shipping method selected.
We may occasionally offer free shipping promotions. Any applicable offers will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you will be contacted by the carrier.
Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address. If an incorrect address is provided, please contact us immediately. If the order has not yet been shipped, we will do our best to update the address.
We are not responsible for orders delivered to an incorrect address provided by the customer.
Lost or Delayed Packages
While we work with reliable shipping partners, delays may occasionally occur due to circumstances beyond our control.
If your package appears lost or significantly delayed, please contact us, and we will assist you in working with the shipping carrier.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and include:
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Your order number
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Photos of the damaged item(s)
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Photos of the packaging
We will review your request and arrange a replacement or refund when appropriate.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team through our Contact Us page or by email.